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Krystal

E-commerce Web Hosting

Finding a hosting company that understands the needs of e-commerce can be difficult. Every second counts when it comes to sales, and we've built a hosting platform that is fast, resilient, reliable, and built for your business.

E-commerce Web Hosting Plans

Host your store on our ultra-fast hosting platform that runs on 100% renewable energy and gives you maximum performance while also protecting the planet.

Built for business

Designed for demanding websites

Each ecommerce hosting package comes with cPanel, giving you an easy way to manage your website, as well as free SSL certificates, over 200 applications available to install, including WordPress, Magento, and Laravel, as well as unlimited bandwidth, email addresses, and databases.

Unlimited UK-based support

Talented cloud hosting specialists

All our staff are on hand to answer your hosting questions, working together to find the answers to any questions or issues you may have. You can reach them through tickets, live chats, or phone calls, with 24/7 emergency phone support available on our larger packages.

Seamless migrations

An easy move to Krystal

We know how important keeping your clients' sites live is, and we'll work closely with you to ensure a smooth transition from their previous hosting companies. Talk to us, and we'll ensure a website move to our premium hosting that has a minimum of downtime and disruption.

Optimised state-of-the-art servers

Enterprise-grade servers for ultimate performance

All our ecommerce hosting cloud servers utilise LiteSpeed web server and caching technologies, the latest Dell servers, and Samsung battery-backed solid-state disks to deliver lightning-fast performance for your website, with a 1Gbps connection from our data centre.

Safe and secure hosting

Regular scanning, protection, and backups

We work hard to ensure our clients' websites are kept secure, including running regular virus and malware scans, keeping our servers updated, using firewalls and CloudLinux across our servers, 2.0 Tbps of DDoS protection, and backups taken regularly.

60-day money-back guarantee

No-quibble refunds

If you're not entirely satisfied with your ecommerce hosting package, just let us know within 60 days, and we'll refund you in full, minus the cost of any domain names. Domain names are non-refundable, and you're free to transfer them away if you wish.

Transparent in more than just name

Last updated: 5 Nov 2025 @ 10:48

100% green powered e-commerce web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Need more?

If our hosting plans aren’t right for you, we’d be more than happy to find you the right plan for your needs. Our hosting covers a wide range of possibilities, from incredibly fast WordPress packages to our public cloud platform.

Contact us

Virtual Private Servers

Complete flexibility you control

A VPS gives you the performance you need and the control you want. Choose your operating system, data centre, cPanel licence, and more in just a few clicks, then manage it yourself. Design your perfect platform, and scale up seamlessly when you need to.

Configure a VPS

Katapult

Deploy instantly into the cloud

Katapult is our in-house cloud solution, built to give you powerful performance for your applications. Deploy to our NVMe Linux cloud servers, scale up or down as needed, and build your infrastructure without worry.

Explore Katapult

Trusted by 39,243 clients running on ethical and eco-friendly Certified B Corp web hosting

  • AudioBoom
  • NHS
  • Eden Project
  • National Trust Scotland
  • Edie
  • Nexus Mods
  • Wed2b
  • Daikin

Highly rated by our clients

4.85 out of 5 stars across multiple review sites

View all reviews

  • We are so happy with Krystal

    We've recently switched from a monthly subscription to an annual subscription because we are so happy with Krystal's service and we very much align with their good ethics.

    Tapocketa Studio

  • Absolutely fabulous!

    Absolutely fabulous! I honestly cannot fault the service that Krystal have given me. When my website went down, they fixed it within 10 minutes to ensure it was restored to a previous backup. Polite, helpful and so reassuring. Thank you!

    Kiemia Farrow

  • Outstanding service

    Outstanding service. As always customer service are Outstanding. Really experienced staff and always provide satisfactory services.

    Andy Singh

  • Great service and top team

    "Great service from these guys. They are always available within minutes if i have any issues. Top team. "

    Engin Hassan

  • Krystal is an amazing host

    Krystal is an amazing host. Never had issues with downtime and the support team are amazing. If you looking for a new host, you won't be disappointed.

    Dan Goodhead

  • Easily 5 stars!

    The level of support from the guys at Krystal could not be better. They have provided all the help I needed to move our business over to their hosting services. Easily 5 stars!

    Fire Aid

Hosting for E-commerce FAQs

The most-asked questions about our e-commerce web hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,912

Tickets

(last 7 days)

  • 10 hours average resolution time
  • 64% solved in first response

295

Calls

(last 7 days)

  • 6 minutes average call duration time
  • < 30 seconds hold time target

490

Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 59 minutes average resolution time

Last updated: Today at 10:48

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