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Krystal

E-commerce Hosting

Finding a hosting company that understands the needs of e-commerce can be difficult. Every second counts when it comes to sales, and we've built a hosting platform that is fast, resilient, reliable, and built for your business.

Hosting Plans

Host your store on our ultra-fast hosting platform that runs on 100% renewable energy and gives you maximum performance while also protecting the planet.

Built for business

Designed for demanding websites

Each hosting package comes with cPanel, giving you an easy way to manage your website, as well as free SSL certificates, over 200 applications available to install, including WordPress, Magento, and Laravel, as well as unlimited bandwidth, email addresses, and databases.

Unlimited UK-based support

Talented cloud hosting specialists

All our staff are on hand to answer your hosting questions, working together to find the answers to any questions or issues you may have. You can reach them through tickets, live chats, or phone calls, with 24/7 emergency phone support available on our larger packages.

Seamless migrations

An easy move to Krystal

We know how important keeping your clients' sites live is, and we'll work closely with you to ensure a smooth transition from their previous hosting companies. Talk to us, and we'll ensure a website move to our premium hosting that has a minimum of downtime and disruption.

Optimised state-of-the-art servers

Enterprise-grade servers for ultimate performance

All our hosting cloud servers utilise LiteSpeed web server and caching technologies, the latest Dell servers, and Samsung battery-backed solid-state disks to deliver lightning-fast performance for your website, with a 1Gbps connection from our data centre.

Safe and secure hosting

Regular scanning, protection, and backups

We work hard to ensure our clients' websites are kept secure, including running regular virus and malware scans, keeping our servers updated, using firewalls and CloudLinux across our servers, 2.0 Tbps of DDoS protection, and backups taken regularly.

60-day money-back guarantee

No-quibble refunds

If you're not entirely satisfied with your hosting package, just let us know within 60 days, and we'll refund you in full, minus the cost of any domain names. Domain names are non-refundable, and you're free to transfer them away if you wish.

Metrics

  • 35,869

    Active customers

    Enjoying our award-winning service.

    Customer stories
  • 257,493

    Websites hosted

    With ultra-fast performance and 100% uptime.

    View our plans
  • 94,858

    Domains managed

    Search for a domain or transfer yours to Krystal.

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  • 100%

    Renewably powered

    Since 2017 from sources like sun, wind, and sea, with no corners cut.

    Protecting the planet

Last updated: 23 May 2024 @ 08:00

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Need more?

If our hosting plans aren’t right for you, we’d be more than happy to find you the right plan for your needs. Our hosting covers a wide range of possibilities, from incredibly fast WordPress packages to our public cloud platform.

Contact us

Virtual Private Servers

Complete flexibility you control

A VPS gives you the performance you need and the control you want. Choose your operating system, data centre, cPanel licence, and more in just a few clicks, then manage it yourself. Design your perfect platform, and scale up seamlessly when you need to.

Configure a VPS

Katapult

Deploy instantly into the cloud

Katapult is our in-house cloud solution, built to give you powerful performance for your applications. Deploy to our NVMe Linux cloud servers, scale up or down as needed, and build your infrastructure without worry.

Explore Katapult

Join 35,869 happy clients running on our premium, planet-first B Corp web hosting

  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidston
  • Iceland
  • Independent
  • Daikin

Our clients say we're Excellent

4.8 out of 5 based on 1,748 reviews

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  • 10/10 every time

    Yet again Krystal came to our rescue in helping to resolve a technical problem way beyond our understanding. Tristan took as much time as was necessary to resolve the issue. 10/10 every time, no matter how big or small the problem is.

    Sy Whitehall

    2023-04-14

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  • Very reliable for business hosting

    Always great service from these guys. Their support is top-notch and you’re never waiting long for a response or a resolution. Same day responses, often within minutes, makes them a very reliable partner for business website hosting.

    David Kennett

    2023-05-10

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  • Krystal just do everything well

    Very well. Outstandingly well. Whether it be hosting, tech support, or domain-related, they are responsive and extremely competent. I have no intention of moving any of my domains or sites anywhere else.

    Allister Duncan

    2023-04-27

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  • One of the best companies I have ever used

    Their customer service is phenomenal. They are always so incredibly helpful and so prompt in their replies.

    Selina Westerman

    2023-05-25

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  • Fast and reliable

    It’s so easy to turn to a review site when you have a bad experience with a company. Thankfully, my experience with Krystal has been the opposite. Been a customer for four years, never had a problem. This week, I needed support. They answered promptly and did everything I need to get my site working again quickly.

    Robert J. King

    2023-08-09

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Hosting for E-commerce FAQs

The most-asked questions about our e-commerce web hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,059

Tickets

(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response

194

Calls

(last 7 days)

  • 6 minutes average call duration time
  • < 30 seconds hold time target

963

Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 47 minutes average resolution time

Last updated: Today at 08:00

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