Search our Knowledge Base
We have an extensive collection of articles published on our official support website to help our clients solve the most common problems.
Getting in touch
Let’s find the right help for you
Pre-Sales Enquiries
Not sure which plan might be right for you, or looking to find out more information about specs or setup? That's what we're here for! Start a live chat or call us on +1 833 858 1337.
Existing Clients
If you can't find what you're looking for on our dedicated Support Site then don't worry! That's what we're here for! Ticket, live chat, and phone support are available from your Client Area.
Raise a Support TicketAbuse and Copyright Issues
We take abuse very seriously. To report abuse please e-mail abuse@krystal.io where we'll look into the report, take any action required, and respond back to you.
Report AbuseComplaints
Krystal is dedicated to providing the best service possible within the hosting industry. Please visit our complaints page to lodge a concern or complaint to help improve our service.
Lodge a ComplaintDiscord Community
While not an official support channel, we have an active Krystal Discord community where members often help each other out, discuss a range of topics, and chat with our staff.
Join the Discord CommunityOur Address
- Krystal Hosting Ltd
- 124 City Road
- London
- EC1V 2NX