100% PCI-DSS Compliant
Full PCI-DSS compliance is required by businesses to process credit card payments securely and reduce card fraud. We ensure 100% PCI-DSS server scan compliance for your website.
Rated 4.9 out of 5 based on 1,557 reviews
100GB premium NVMe SSD
PCI-DSS scan compliant
Unlimited premium NVMe SSD
PCI-DSS scan compliant
200GB premium NVMe SSD
PCI-DSS scan compliant
All plans include same-day migrations, free SSL certificates, backups, unlimited bandwidth and 99.99% uptime guarantee
Fully optimised for complex business and ecommerce sites.Buy Sapphire
100GB NVMe SSD
MySQL/Maria DB databases
Every 4 hours
3 CPU core(s)
100 Entry Processes
Free domain (For life of plan)
Krystal Premium FeaturesIncludes all Standard Features, plus:
Low contention: <100 accounts per server
24/7 emergency phone support
PCI-DSS scan compliant
LiteMage - Optimised caching that improves Magento speed/load times up to 5X
Optimised for eCommerce!
60 day no-quibble money back guarantee
If you’re not entirely happy with your purchase then simply let us know within 60 days and we’ll refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)
Verified customer testimonials from TrustPilot
Rated Excellent based on 1,557 reviews
Krystal are amazing!
Krystal's cloud based infrastructure and hosting are fantastic. Since we have been using them, all of our websites perform faster than they have done with any previous host. The best part about Krystal, is their support who is always there at a drop of a hat, and are super friendly! Also Olesia today went above and beyond to help with a large domain transfer :)
Absolutely amazing! I was recommended Krystal 15 years ago (as a hosting company for my website), and in the 15 years I have NEVER been let down by them. I have had tech queries from time to time and they always seamlessly, promptly and happily help me out. Exemplary service and tech acumen. I highly highly recommed Krystal.
Fast, friendly, knowledgeable support
Krystal's fast, friendly, knowledgeable support always seem to read support requests in detail and give clear, relevant answers. If that was easy, more hosting providers would do it just as consistently - but I've found that to be rare elsewhere. Can't recommend Krystal highly enough.
Simply a great service!
Been with Krystal for years at this point for web hosting but never had my domains with them until now. Transferred the majority of my domains in so far so their systems can mange those too as the old registrar was getting way to pricy compared to Krystal at nearly double the price.
My go-to supplier for hosting
I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!
The Human Touch
“The Krystal Difference”
Our unique approach centred on value, quality and transparency is why we’re often called the best in the business.
Whether it’s the blazing speed of our platform, the cutting-edge features we include for free or our award-winning in-house support team, you’ll find we do things a little differently here at Krystal.
Our team can provide a start-to-finish managed migration of your website and email from your old provider to ourselves - Whether you’re migrating from a cPanel/Plesk provider or a host with their own system such as TSOHost or Heart Internet, our migration service will ensure a seamless transition for your content onto our platform.
Want to know more?
We’ve put together an in-depth guide about our migration service so you can understand more about our process.
Award-winning in-house support
We don’t outsource our support staff, never have and never will. So when you need help you’ll speak to a native English speaker who has the ability and time to take ownership of your problem to see it through to a resolution.
- Via & Ticket
- Phone Support (Monday-Friday 9am-8pm)
- or 24/7 emergency phone support with Premium Plans
Doing the Right Thing
Doing our part to reduce our environmental impact on the world is central to our business. That’s why our service operates on 100% renewable energy supplied directly by Ecotricity.
Discover the very best
Business hosting & award-winning in-house support
Order unlimited cloud hosting from Krystal and find out why we’re the gem of the hosting industry! You’ll have access to unlimited UK-based support, plus have your websites deployed onto a highly-optimised, stable and self-healing cloud server that’s built with 100% enterprise-grade SSD disks. All data is served from our UK datacentre in London, where we’ve heavily invested in our infrastructure to provide the best (and fastest) hosting experience for our clients.
LiteSpeed server + caching for optimal performance.
All cloud servers utilise LiteSpeed web server & caching technologies to deliver lightning-fast speeds for all websites you host with us.
Secure cloud hosting
Firewall, DDoS protection + CloudLinux as standard.
We spare no cost ensuring our clients websites are kept secure, plus we run regular virus & malware scans on your entire account and keep our servers patched/updated.
UK-based cloud hosting specialists.
All our staff are incredibly talented individuals who love what they do, working as a team always, we aim for swift resolution to any questions/issues.
Lightning-fast cloud network
UK-based datacentre with gigabit connections.
Our London-based datacentre utilises a 100Gbps high capacity multi-carrier network with the best routing technologies ensuring fast content delivery.
Green cloud hosting
100% renewable energy.
The power supplied to our datacentre is 100% renewable/clean energy, making us proud to become one of the first truly green hosting providers.
Rated Excellent on TrustPilot.
Krystal hosting has been running for over 20 years. In that time we’ve built up a stellar reputation as the best cloud provider & an incredible hosting platform for our clients websites.
Host with us, including these famous brands…
We provide 100% PCI-DSS compliant hosting
If your e-commerce website handles credit card transactions online, then it’s likely you’ll need to be PCI-DSS compliant and process payments in a safe, secure and compliant hosting environment. At Krystal, all business hosting plans are deployed onto a PCI scan compliant server ensuring you’ll be able to take payments on your website in the correct manner and as outlined by the PCI Security Standards Council.
PCI compliance levels explained
There are 4 levels of PCI compliance depending on how you handle the credit card process online and the number of transactions are completed each year.
PCI-DSS compliance: Level 1
Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually. This also includes any merchant that has experienced a previous data breach where sensitive information has been compromised on the server.
PCI-DSS compliance: Level 2
Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions per year.
PCI-DSS compliance: Level 3
Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions per year.
PCI-DSS compliance: Level 4
Merchants that process less than 20,000 Visa or MasterCard e-commerce transactions annually, plus all other merchants that process up to 1 million Visa or MasterCard transactions per year.
What is PCI compliance?
PCI-DSS (Payment Card Industry Data Security Standard) is an information security standard for organisations that handle credit cards from the major card providers such as Visa, MasterCard, American Express and others.
100% Green Web Hosting Provider
We use 100% renewable electricity from sources like the sun, wind and sea.
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.
We work with key partners including Trees for Life, Ecologi and 1t.org to create a path to a cleaner future. We balance profit with purpose and are B Corp pending.
Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a “greener approach” to technology in the future.
Unlimited cloud hosting packed full of great features
FTP & Secure FTP (SFTP / FTPS)
MySQL/MariaDB databases: Version 10.2+
Free 256-bit SSL certificate included
Weekly/realtime file scanning for malicious files
Encrypted cPanel & email access
CloudLinux OS separates users completely
Password protect directories
Restrict access by IP
Two-Factor Authentication (TFA/2FA)
Free website builder
Latest stable cPanel
Softaculous script auto-installer (200+ apps)
PHP: All available versions selectable
phpMyAdmin database manager
Ruby, Perl & Python
eCommerce ready (with SSL Certificate)
Full mod_rewrite support
Google analytics + webmaster tools compatible
Awstats visitor analytics
POP3 & IMAP
Free SSL Encryption
Unlimited accounts, forwarders
Webmail (Horde, Roundcube, SquirrelMail)
Secure access (via shared SSL)
Free anti-spam service—“SpamExperts”
Unlimited mailbox size
Email forwarding, catch-all, auto-responders
Emails/hour sending limit: 1,000 per domain
Up to 50MB attachment size
100Gbps redundant BGP connectivity
100Gbps private optical ring between datacentres
2,000Gbps DDoS Protection
3 msec transfer time from London
Flat design with low latency
Latest Dell enterprise-grade servers
Dual CPUs, 24+ cores
Min. 96GB RAM
Samsung battery backed Solid State Disks (SSD’s)
200+ web apps
And many more…
100% UK Based
Award-winning & in-house
Ticket (email) support
Included as standard with all plans
London & US locations available!
24/7 datacentre security
Biometric access control
Barbed wire perimeter fence
N+1 power and cooling
On-site backup power generator
Frequently asked questions
Transparent and honest support
Our award-winning in-house support is ready to assist.
(last 7 days)
- 8 hours average resolution time
- 64% solved in 1 response
(last 7 days)
- 6 minutes average call duration time
- 30 seconds hold time target
(last 7 days)
- 4 minutes average wait time
- 35 minutes average resolution time
We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.