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Competition Terms & Conditions

Customer Survey Competition Terms

Last updated

29 Oct 2024

Krystal customers (“you”) can win £300 credit on your Krystal account if you complete our Customer Survey.

You will be entered into this promotion when you complete our Customer Survey between the start date and the closing date described below. You can find the survey by logging in to your WHMCS account. Your entry into this promotion will take effect from the moment you submit your answers to the survey.

The start date for this promotion is 30th October 2024. The closing date for entries to this promotion is 6th January 2025 at 23:59 GMT. Customer Surveys received after this time will be void and will not be entered into this promotion. Krystal will not accept responsibility for entries that are lost, mislaid or delayed, regardless of cause.

To enter this promotion you must be aged 18 or over at the time of entry. You must also be a current Krystal customer with at least one of the following services: a shared hosting account, a managed WordPress Onyx account, a VPS, a Dedicated Server or a domain purchased within the last year.

You may enter this prize draw once per person. No payment is necessary to enter this promotion.

Krystal employees, the employees of its subsidiaries and their immediate family members are ineligible to enter this prize draw.

We may ask for proof of age or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.

Entries will be void if they do not comply with these terms and conditions, are incomplete or are considered by us to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.

Our decision as to whether an entrant or their entry is eligible for this promotion is final and we are not obliged to provide any reasons for disqualification.

Entries will be void if they do not comply with these terms and conditions, are incomplete or are considered by us to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.

Our decision as to whether an entrant or their entry is eligible for this promotion is final and we are not obliged to provide any reasons for disqualification.

The winner will receive £300 account credit applied directly to their Krystal account. The prize is for the named winner only and cannot be given or transferred to any other person. There is no cash alternative.

The winner of this promotion will be chosen by a random computer draw. The draw will be performed within one month of the closing date.

We will notify the winner by email as soon as possible after the draw using the contact details in your WHMCS area.

If the winner does not respond to the notification within 10 working days the prize will be forfeited and Krystal will select an alternative winner from the remaining eligible entries (and that winner will also have 10 working days to respond to the notification).

Please note that your personal information will be used to process your entry, to contact you about your entry, and for the purposes outlined below. Please see our Privacy Policy for more details regarding how Krystal uses your personal information.

While nothing in these terms and conditions will limit our liability for death or personal injury caused by our negligence or for fraud, we will not be legally responsible to entrants or winners for any losses that were not foreseeable to us or to you at the time of entry to this promotion or which are caused by a third party.

The laws of England and Wales apply to these terms and conditions. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

If you want to contact us about this promotion or have a complaint, you can reach us at legal@krystal.io.

G2.com Competition Terms

Last updated

2 Oct 2024

Krystal customers (“you”) can win £300 credit on your Krystal hosting account if you submit a review to G2 of your experience with us (“Krystal”).

You will be entered into this promotion when you complete a review of your experience as a Krystal customer at g2.com between the start date and the closing date described below. Your entry into this promotion will take effect from the moment G2.com publish your review. By submitting a review to G2.com about Krystal, you agree to their Terms of Use, and their Privacy Policy.

The start date for this promotion is 1st September 2024. The closing date for entries to this promotion is 30th October 2024 at 23:59 GMT. Reviews published by G2 after this time (whether or not they were sent before) will be void and will not be entered into this promotion. Krystal will not accept responsibility for entries that are lost, mislaid or delayed, regardless of cause.

To enter this promotion you must be aged 18 or over at the time of entry. You must also be a current Krystal customer with at least one of the following services: a shared hosting account, a managed WordPress Onyx account, a VPS or a Dedicated Server. If you submit a review anonymously this means we will not be able to verify that you are a current Krystal customer, and therefore we will not be able to enter you into this promotion.

You may enter this prize draw once per person. No payment is necessary to enter this promotion.

Krystal employees, the employees of its subsidiaries and their immediate family members are ineligible to enter this prize draw.

We may ask for proof of age or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.

Entries will be void if they do not comply with these terms and conditions, are incomplete or are considered by us to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.

Our decision as to whether an entrant or their entry is eligible for this promotion is final and we are not obliged to provide any reasons for disqualification.

The winner will receive £300 account credit applied directly to their Krystal account. The prize is for the named winner only and cannot be given or transferred to any other person. There is no cash alternative.

The winner of this promotion will be chosen by a random computer draw. The draw will be performed within one month of the closing date.

We will notify the winner by email as soon as possible after the draw using the contact details provided on the review and cross referenced against our customer database.

If the winner does not respond to the notification within 10 working days the prize will be forfeited and Krystal will select an alternative winner from the remaining eligible entries (and that winner will also have 10 working days to respond to the notification).

Please note that your personal information will be used to process your entry, to contact you about your entry, and for the purposes outlined below. Please see our Privacy Policy for more details regarding how Krystal uses your personal information.

While nothing in these terms and conditions will limit our liability for death or personal injury caused by our negligence or for fraud, we will not be legally responsible to entrants or winners for any losses that were not foreseeable to us or to you at the time of entry to this promotion or which are caused by a third party.

The laws of England and Wales apply to these terms and conditions. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

If you want to contact us about this promotion or have a complaint, you can reach us at legal@krystal.io.