Hosting Feature Matrix

Overview of the features and limits of our hosting plans

Web hosting plan comparison
Plans	Amethyst	Ruby	Emerald	Sapphire	Diamond	Tanzanite
Pricing	$9/month Perfect for personal sites Order Amethyst	$14/month Suitable for internet professionals Order Ruby	$24/month Tailor-made for small businesses Order Emerald	$46/month The business Swiss Army Knife Order Sapphire	$84/month Made for high-performing sites Order Diamond	$121/month Everything your business needs Order Tanzanite
Number of websites	1	5	Unlimited	Unlimited	Unlimited	Unlimited
Premium storage3x replicated NVMe	10GB	25GB	Unlimited	Unlimited	Unlimited	Unlimited
Free Website builder	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Unlimited Bandwidth	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Mailboxes	5GB	5GB	50GB	50GB	50GB	50GB
MySQL/MariaDB databases	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Subdomains	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Free Backups	Daily 31 snapshots included	Daily 31 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included
Free 256-bit SSL certificates	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
PCI-DSS Compliant	Not included in Amethyst	Not included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Free Migrations	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Free Domain name(for life of plan)	Not included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Free 1-click installs	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Uptime guarantee	99.99%	99.99%	99.99%	99.99%	99.99%	99.99%
LVE Memory (RAM)	2GB	4GB	6GB	8GB	12GB	18GB
CPU cores	1	2	3	4	6	9
Processes	25	50	75	100	150	200
Resource Boost	Not included in Amethyst	Not included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Billing
Setup fee	Free	Free	Free	Free	Free	Free
Money back guarantee	60 days	60 days	60 days	60 days	60 days	60 days
Pay yearly bonus	2 months Free	2 months Free	2 months Free	2 months Free	2 months Free	2 months Free
Pay biennial bonus	6 months Free	6 months Free	6 months Free	6 months Free	6 months Free	6 months Free
Support
Ticket support	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Live Chat support	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Email support	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Free priority/emergency phone support	Not included in Amethyst	Not included in Ruby	Not included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Standard phone support	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm	Monday to Friday: 9am - 8pm
100% UK based	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Knowledgebase	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Domain management
DNS hosting	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
DNS editor	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
File management
FTP/SFTP accounts	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
SFTP access	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
SSH access	Not included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
WebDAV access	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Online file manager	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Email
POP3 & IMAP	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
SSL encryption	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Email accounts	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Email forwarders	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Email catch-all	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
SMTP support	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Secure webmail(Horde, Roundcube)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Secure access(shared or dedicated SSL)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Free anti-spam service "SpamExperts"	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Unlimited Mailbox size(Within plan storage limits)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Mailing lists	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Auto-responders	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Email/hour sending limit	500	1,000	5,000	5,000	5,000	5,000
Up to 50MB attachment size	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Email aliases	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
MySQL/MariaDB
Unlimited size MySQL/MariaDB databases(Within plan storage limits)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
MySQL/MariaDB databases	Version 10.2+	Version 10.2+	Version 10.2+	Version 10.2+	Version 10.2+	Version 10.2+
phpMyAdmin management	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Remote MySQL access available	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Scripts & Software
cPanel: Latest stable version	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
PHP	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
PHP versions:	All available versions selectable	All available versions selectable	All available versions selectable	All available versions selectable	All available versions selectable	All available versions selectable
Git client	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Git version support	2.19.1	2.19.1	2.19.1	2.19.1	2.19.1	2.19.1
SVN client	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
mod_rewrite	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
mod_security	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
.htaccess	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Ruby	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Perl	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Python	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
eCommerce ready (with SSL)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Cron (scheduled tasks)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
IP address blocking	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Custom error pages (404/500)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Hotlink/Leech protection	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Composer	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Configurable PHP extensions(Almost all can be enabled/disabled)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
OpenSSL	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Website preview	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Softaculous script auto-installer (200+ apps)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Statistics
Google Analytics	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Google Webmaster Tools compatible	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
AWstats visitor analytics	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Offsite Backups
Backups stored off-server	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Self restore backups any time	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Daily backups(31 recovery points)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Backup Premiums Included	Not included in Amethyst	Not included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Backup Frequency	Daily 31 snapshots included	Daily 31 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included	Every 4 hours 180 snapshots included
Server environment
LiteSpeed web server	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
LiteSpeed Caching	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
CloudLinux OS	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Enterprise-grade servers	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Dual CPUs (24+ cores)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
96GB RAM minimum	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Samsung SSDs (+ battery backup)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Fully optimised for web applications
WordPress	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Magento	Not included in Amethyst	Not included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Opencart	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Joomla	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
PrestaShop	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Drupal	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Concrete5	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
phpBB	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Security
Weekly security scans	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Comprehensive firewall	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Realtime malicious files scanning	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Apache mod_security	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Encrypted cPanel & email access	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Two-factor authentication(TFA/2FA)	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Network
100Gbps redundant BGP connectivity	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
100Gbps private optical ring between datacentres	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
2,000Gbps DDoS Protection	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
3 msec transfer time from London	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Flat design with low latency	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Datacentre
24/7 datacentre security	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Comprehensive CCTV	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Biometric access control	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Barbed wire perimeter fence	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
N+1 power and cooling	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
On-site backup power generator	Included in Amethyst	Included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
ISO 27001 accredited	Not included in Amethyst	Not included in Ruby	Included in Emerald	Included in Sapphire	Included in Diamond	Included in Tanzanite
Choose your plan	Amethyst $9/month Order Amethyst	Ruby $14/month Order Ruby	Emerald $24/month Order Emerald	Sapphire $46/month Order Sapphire	Diamond $84/month Order Diamond	Tanzanite $121/month Order Tanzanite

4.8/5

Rated Excellent based on 1,666 reviews

View all reviews

Krystal are amazing!
Krystal's cloud based infrastructure and hosting are fantastic. Since we have been using them, all of our websites perform faster than they have done with any previous host. The best part about Krystal, is their support who is always there at a drop of a hat, and are super friendly! Also Olesia today went above and beyond to help with a large domain transfer :)
David Silvester
Verified Customer
My go-to supplier for hosting
I've used the majority of the UK based hosts and Krystal come out top every time. Their independence means the support and products are a class above all of the competitors who are acquired by the 'big 2'. Great infrastructure coupled with high quality systems and bespoke control panels - means everything just works as it should. On the rare occastion that there are issues - support is efficient and of high quality. Status pages are honest and transparent. Having some older accounts with other hosts is always a reminder that we're in the best hands with Krystal. Hopefully we'll get everything migrated over one day!
Ashley Hollinworth
Verified Customer
Technical customer service that excels
Migration is not for the faint hearted however Krystal moved my cPanel from TSOHost with all my WordPress sites and email accounts to cPanel at Krystal in a few hours with zero fuss. Their instruction and guidance was amazing and did all of the ticket notes with replies taking full ownership.
David Longstaffe
Verified Customer
Don't even look elsewhere!
I've probably used 10 or 12 hosting providers over my career but none have even come close to the quality of service and support that I've had the pleasure of experiencing with Krystal.
Broderick Fry
Verified Customer
I was hesitant about changing host but…
I was hesitant about changing host but the team were extremely friendly and helpful and made the migration process very straightforward. I came back from work and the website had been moved over for me, all without me having to do anything! The performance boost my website has gained is massive - Google PageSpeed Insights now shows my website to be a 99/100! To anyone thinking about going with Krystal, please do! You won't regret it. Thank you to Jordan, Bradley, Jack and Kris at Krystal for making the migration process pain-free.
Tony Perez
Verified Customer